FAQs
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Frequently Asked Questions:

 

 

1. Q: How do I book a tour?
A
: Firstly, call or e-mail us to check the availability and departure date of the tour you are interested in; secondly, download, print off, fill out and sign the Reservation Form. Mail or deliver the form to our office (click Contact Us for directions) along with a copy of your passport and the deposit check(s) of $200/pp to book the tour. (Reminder: please do not forget to read our Terms & Conditions before signing the Reservation Form.) Top

 

2. Q: How do I pay for the tour?
A
: Personal checks, money orders/bank drafts or credit cards (note: credit cards can only be paid through PayPal, an extra 3% service charge applies) are acceptable. Please refer to Terms & Conditions for details. Top

 

3. Q: What size is for a regular group?
A
: Sixteen participants are the minimum, and up to thirty as the maximum of a group. A tour leader will be assigned for a group of sixteen minimum; only the private and custom tour packages are available for two adults to begin a tour. Top

 

4. Q: What kind of Motor Vehicle will be for the tour?
A
: Comfortable, air-conditioned motor vehicles are used depending on group size. The vehicles are professionally operated and well maintained. There will be enough empty seats to ensure everyone's comfort. Additionally, we do not share vehicles with unfamiliar people or other groups, except during Yangtze cruise when shore excursions are arranged by the cruise operators. Top

 

5. Q: Where and when do I start the tour and join the group?
A
: Usually you begin your tour on your own from hometown to the first stop in China and join your group in the hotel. On your arrival day, we provide free pickup at airport upon a group of 6 plus; the same, a free drop-off is offered upon a group of 6 plus for youer return flight. Top

 

6. Q: Do we have a Tour Leader and Local Guide?
A
: An experienced bilingual tour leader is provided when there is a minimum of sixteen participants in a group. He/she will escort you throughout the tour except Hong Kong wherever applicable. A local guide is provided in each city for all tours. In cases where a tour leader is not provided, the local guides will increase their efforts to fulfill both roles. Top

 

7. Q: What does 'Full Package' and ‘Land Package' mean?
A
: 'Land Package' refers to all of the tour costs occurring within China from your arrival at your first stop in China until departure from China; 'Full Package' includes the Land Package plus the international round-trip airfare to and from China. Top

 

8. Q: Can you help us obtain Chinese visa?
A
: Yes, but now our office can only handle the serice at Chinese Consulate in Toronto that has the jurisdiction of Ontario (except Ottawa) and Manitoba. CAD84 is charged for a single entry visa. We charge extra $20 per visa for handling fee. Please refer to Chinese Visa at www.chinavisittour.com for details. If you plan to obtain China visa on your own, please check with your local Chinese embassy or consulate for their latest requirement. Top

 

9. Q: Do you recommend any inoculation shots?
A
: You are not required of any inoculation certificate to enter China in a regular situation. However, we do suggest you contact your family physician or a trusted clinic familiar with medicines recommended for traveling to determine what precautions you should take. We recommend vaccination shots for hepatitis A and B. Tap water in China is not safe to drink but bottled water is readily available. Hotels and restaurants offer boiled water at no charge. Although food is prepared fresh and cooked or cleaned thoroughly, stomach upsets are possible. Be sure to carry anti-septic wipes and a small supply of toilet paper or personal wipes at all times. Top

 

10. Q: Do I need Chinese currency before arrival?
A
: You will have no need for Chinese currency until your arrival in China. Bring a few hundred dollars worth of cash in major currencies. Not all hotels in China are able to cash traveler's cheques. Clients should always carry a major credit card in case of an emergency or major purchases. Cash and traveler’s cheques can be converted into RMB at airports, most hotels and banks. You should keep the receipt of each transaction as a proof that allows you to convert your unused RMB back into a major currency. Hong Kong Currency - Hotels and banks in Hong Kong do not necessarily quote the same rates. Top

 

11. Q: Can I cash RMB from an ATM with my credit card in China?
A
: Yes, you are able to have access to ATMs for cash withdrawal with your credit cards, but it is not recommended. Please have your tour guide assist you in that situation. Top

 

12. Q: Do I get a chance for shopping?
A
: Yes. We understand that for many travelers shopping is an integral part of their international travel. During the tour you will be given time to shop on your own and you can depend on our tour leader and city guides for unbiased shopping advice. Shopping stops and factory visits offering genuine educational value are limited per trip. Top

 

13. Q: What are the Weather & Temperature like in China?
A
: China is a vast country where climate is extremely diverse, ranging from tropical in the south to sub-arctic in the north. Generally speaking, the best months to visit China are April, May, September and October. Please refer to the chart below for mean temperatures of major Chinese cities or click here for a current weather report and forecast of any Chinese city.
The following table shows the mean temperature (Celsius) of major Chinese cities (Celsius x 2 + 30 ≈ Fahrenheit):

City

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Beijing

-4

-2

4

13

24

24

25

24

20

13

4

-3

Chengdu

6

8

12

17

26

24

26

25

22

17

12

7

Chongqing

8

10

14

18

22

25

29

29

25

18

14

10

Guangzhou

14

15

18

22

29

27

29

29

27

24

20

15

Guilin

8

9

13

18

29

26

29

28

26

21

15

10

Hangzhou

3

5

10

15

21

25

29

29

24

17

12

6

Hohhot

-15

-10

1

9

18

22

24

24

17

14

-10

-16

Hongkong

13

12

15

21

24

26

26

26

25

25

24

13

Jinan/Qufu

-1

-1

7

15

22

27

28

27

22

16

8

1

Kunming

8

10

13

17

19

20

20

19

18

15

11

8

Lanzhou

-7

-3

5

12

17

20

22

21

16

7

2

-6

Lhasa

-2

1

5

8

13

14

15

14

13

8

2

-2

Nanjing

2

4

8

15

20

25

29

28

23

14

11

4

Shanghai

3

4

8

14

17

24

28

28

24

16

13

6

Tai'an

-1

-1

7

15

22

27

28

27

22

16

8

1

Urumqi

-15

-10

1

10

19

25

25

24

18

-6

-10

-16

Wuhan

3

5

10

16

21

26

29

28

23

18

11

5

Xian

-3

2

8

14

20

26

27

26

20

13

7

1

 

14. Q: What electricity15. What electricity system applies in China?
A: The standard in China is 220/240 volts AC, 50Hz. Two-pin and three-pin sockets are in use. If you don't have proper plugs for your camera or laptop computer, you can always borrow one from the hotel but it is important to bring your own power adaptor. Top

 

15. Q: What is the baggage allowance on intra-China flights?
A
: One checked baggage at Twenty kilograms or forty-four pounds for economic flights. Clients are advised to travel light. Luggage in excess of the limit (20kg/44lbs) may create problems for the whole group upon checking in for local flights. Please read our Terms & Conditions and China Travel Tips for additional information. Top

 

16. Q: What should I wear and pack?
A
: Bring casual clothes and comfortable walking shoes. T-shirts, shorts and jeans are suitable. Clothes that can be worn in layers are also recommended. Overcoats or heavy jackets are not needed except during winter (December - March). A dress shirt and a tie for men and a blouse and a skirt for ladies should be perfect for the captain's cocktail party and farewell dinner if your tour includes the Yangtze cruise. At no time is formal attire mandatory.
Digital camera users should bring their own battery charger, spare memory cards and the original USB cable that comes with the camera. If you wear prescription glasses, bring an extra pair. Also on your list should be a sufficient supply of prescription medication. Antibiotics and other medicines for minor ailments may be necessary. You may also want to add to your list an umbrella or raincoat, sunglasses, sunscreen lotion, a swimsuit, earplugs, eyeshades, and an inflatable neck-rest for long flights. Make sure the following items are not packed in your suitcase: passport, air ticket, prescription medication, wallet, camera, jewelry or any other valuables. Top

 

17. Q: What time zone is China in?
A
: China spans several time zones but the whole country operates on a single standard time (GMT+8) year-round. Beijing Standard Time is thirteen hours ahead of North America's Eastern Standard Time and sixteen hours ahead of Pacific Standard Time. The difference becomes one hour less (twelve hours ahead) during our Daylight Savings Time in North America. Top

 

18. Q: Do we eat Chinese food throughout the tour?
A
: Buffet breakfast combining Chinese and Western dishes is served in hotels throughout the trip. Choices may be very limited when we stay at hotels in remote areas out of necessity.
Lunch and dinner would be Chinese style table meals served in local restaurants. 
Vegetarians and clients allergic to certain food items such as nuts, MSG or sesame oil should disclose their allergy at the time of reservation and then remind the tour leader or local guides once on the tour. Every effort will be made to satisfy the client's needs, but for legal reasons China Visit Tour does not guarantee the dishes served contain absolutely no such ingredients. Clients with special dietary needs due to medical conditions must disclose their needs at the time of reservation and be prepared to pay extra money. Top

 

19. Q: Is Internet access available at all the hotels?
A
: Yes, but please be prepared to pay a small fee for the service if applicable. Top

 

20. Q: Is it expensive to call home from China?
A
: No, if you use a phone card, which can be purchased locally. Top

 

21. Q: Do I get non-smoking rooms throughout the tour?
A
: We use mostly 4 and 5-star hotels for our tours and choose them for their quality, comfort, location and service. However, it is important to keep in mind that in some remote areas, such as Tibet, accommodations may be basic. We assume all clients require non-smoking rooms and specify requests with the hotels accordingly. When a hotel is unable to accommodate our request we make sure they minimize the odour of cigarette smoke to the best of their ability. Rooms for tour groups are assigned randomly through a system. Consequently, requests for a specific floor or room type will not be accepted. Top

 

22. Q: Is laundry service available during the tour?
A
: Hotels provide speedy laundry service and the cost is reasonable by North American standards. Laundromat style self-service facilities are not available in China. Top

 

23. Q: Is there a refrigerator in the hotel room?
A
: Yes. Hotels first class and beyond are equipped with a refrigerator in the mini-bar. Top

 

24. Q: Do I need to bring my own hair dryer?
A
: No. Hotels first class and beyond are equipped with hairdryers. Top

 

25. Q: Is cigarette smoking a big problem in China?
A
: Yes. People smoke in some public areas such as restaurants. But it is prohibited in some public areas like public transit in big cities or a smoking area is parted like at the airport. Top

 

26. Q: Is quality medical treatment available when I need it?
A
: Private hospitals staffed by doctors trained in the West can be found in major cities like Beijing and Shanghai. Be sure you have adequate medical and evacuation insurance coverage. Top

 

27. Q: Are public toilets outside hotels generally clean?
A
: Not by Western standards. Bring your own anti-septic wipes and always have a small supply of toilet paper on you. Top

 

28. Q: What would you send us when departure date is near?
A
: Two weeks before departure you will receive by e-mail the final itinerary with hotel details and, if applicable, confirmation of electronic air ticket. If you don't use e-mail we'll mail you a hard copy. Your tickets for internal flights will be issued from China and the local guide or tour leader will assist in check-in a flight. Top

 

29. Q: How should we handle tipping?
A
: We recommend a total of USD10 per client per day for local guides, drivers and the tour leader. In calculating total tips please combine the day of arrival and day of departure as one day and exclude free days where applicable. Yangtze cruise operators may have their own recommendations on tipping their staff. Additional tipping maybe required if you have special sightseeing or activities such as Hu Tong tour in Beijing. It is entirely up to you whether you should tip extra. Top